- Customer care
- Shipping & delivery
- Delivery time
At Frank, we feel it's important that your order is delivered as soon as possible. We won't make you wait for nothing. If you order before 9:30PM on week days, the parcel will be at your doorstep within 48 hours.
This applies to the following products:
- we have in stock;
- you paid for with credit card or PayPal;
- are sent via parcel service such as UPS, DPD or Post NL.
For products we do not have in stock, you will find an up-to-date lead time at the product page and in your shopping cart.
The current status of your order
Did you place an order and are you now curious about its current status? Please log into your account on our web shop with your e-mail address and password. You can find the most accurate delivery date there.