- Customer care
- Bank transfer
When you choose to pay via bank transfer you will have to transfer the required amount manually to our account. You will receive an email from our payment provider containing payment instructions.
If you choose to pay via bank transfer you will have to make sure to include the payment transaction ID in your payment description. The transaction ID is provided in the email you receive from Docdata. When you do not include the transaction ID or enter the wrong number, we cannot process your purchase.
Processing payment via bank transfer usually takes 3 to 4 days. We always aim to ship your order out to you as soon as possible. When you wish to receive your products sooner, we advise you to use a different payment method.