General Terms and Conditions as of 01/01/2008
§ 1 Supplier and Scope
expert-shops United Kingdom Ltd.
Flat 5 Lewisham Hill, Burnett House
London
SE13 7PD
United Kingdom
CoC-number: 02083727
The business relationship between binoculars-expert.co.uk and the purchaser is governed by national law and, in addition, this version of the General Terms and Conditions of binoculars-expert.co.uk that are in effect at the time of purchase. binoculars-expert.co.uk will not accept any deviations of the purchaser from the General Terms and Conditions unless they have approved them in writing.
§ 2 Completion of the Contract
Once you have placed an online order with binoculars-expert.co.uk, we will confirm your order and its contents immediately via email, after which the sales contract will be complete.
§ 3 Prices and Shipping Costs
All prices include the statutory Dutch VAT of 19%. (Businesses within the EU, but outside of The Netherlands, are eligible for tax free intracommunity deliveries if a valid VAT Reg. No. is indicated at the time of the order.)
§ 4 Payment Terms, Conditional Sale
During completion of your order, you will have the opportunity to choose your method of payment. binoculars-expert.co.uk will normally deliver your order only after payment has been received. In the case of delivery against an invoice, the net invoice amount is payable within 14 days with no deductions.
If we deliver your ordered items prior to payment, the delivered items remain the property of binoculars-expert.co.uk until full payment is made.
§ 5 Delivery and Risks
Shipments within the EU will be sent on our risk and are registered via TNT Post or GLS. We retain the right to choose other shipment services, as necessary.
The customer must bear all risks of loss or damage to the goods from the time they have been delivered.
§ 6 Place of delivery and Use of Delivered Goods
We delivery worldwide.
§ 7 Warranty
expert-shops United Kingdom Ltd. guarantees the functional efficiency of delivered products. If a purchased item is found to be defective, you may request a repair or exchange.
The transfer of warranty claims to third parties is excluded.
§ 8 Exceptions to the Guarantee
Any further material or legal guarantees, with the exception of those mentioned in § 7, are expressly excluded.
§ 9 Return Policy
If you are a private customer from the Netherlands, the following return conditions apply: You can cancel your contract with no explanation necessary within 7 days of order either in writing (e.g. letter or email) or via complete return of all merchandise, if the merchandise is not legally excluded from being returned. This time limit runs from the date of delivery of your ordered products. Returned merchandise should be sent promptly to ensure that it is received within the return period. Returns should be addressed to:
Email: info@expert-shops.co.uk
Please enter your name and the Order Number that you wish to cancel.
After you have successfully cancelled your order, please send the products back to the following address:
expert-shops United Kingdom Ltd.
To: Customer Service
Flat 5 Lewisham Hill, Burnett House
SE13 7PD London
United Kingdom
We are not responsible for postage on returned items. When possible, use the original packing material to return the product. If this is not possible, please ensure that you pack the product securely in a strong container that is at least as large as the original.
In the case of a valid cancellation, the customer is responsible for the cost of returning the merchandise and the vendor is responsible for refunding the purchase price. You will receive a refund after we have received the returned products. If the customer returns only part of the merchandise or returns the merchandise in a worsened condition, he/she is responsible for full payment. It is acceptable that you examine the merchandise in the same way you would examine it in a shop. Merchandise may be returned only if it has not been used and nothing has occurred which could reduce its value. When returning items, please be sure to include your bank details.
§ 10 Liability
binoculars-expert.co.uk takes no responsibility for damage and injuries caused by improper or careless use of its products.
§ 11 Data Retention
In accordance with the Law for Data Protection we must inform you that, in the context of the conduct of the transaction, necessary data are processed and stored by means of an EDP system. Personal data will, of course, be handled confidentially. Our service partners, who need the transmission of data for order handling, are excluded.
If you are paying with a credit card, your personal information will be sent directly and securely to docdata payments. This company will handle the payment and process the transaction. docdata payments guarantees that the data will be used only for completion of this purchase. binoculars-expert.co.uk will not receive any information about your card.
§ 12 Final Clause
Dutch law applies.
If you have any questions, please feel free to contact us.
expert-shops United Kingdom Ltd.
To: Customer Service
Flat 5 Lewisham Hill, Burnett House
SE13 7PD London
United Kingdom
Email: info@expert-shops.co.uk
Telephone: +44 330 808 0283
