Shipping & Delivery

Delivery times

We are dedicated to shipping your order out to you as fast as possible. This means that if you place an order before 16:00on working days and the product is in stock, your order will be shipped to you the same day. This means that you can expect your order delivered on your door step within 2 days. The transit times are subject to stock availability and we also have to verify your order, which means that we recommend you pay by credit card or Paypal to make sure you receive your order within 2 days.

Availability

The availability of every product is indicated on our website. This is information is in real time and is updated from our warehouse.

Shipping costs

telescopeplanet.co.uk accepts orders from all over the world. Orders are shipped with UPS.

Transit time	Total amount of your order	Shipping costs
2 business days	Over £100	free
	£50 - £100	£2
	£0 - £50	£5

You can see our shipping rates in the table above. As you can see the shipping rates depend on the total amount of your order.
The transit time shown above indicates the number of working day(s) it takes for your purchase to be delivered after your product has been shipped.

Please be aware that we have to rely on our courier UPS, if for any reason there is a delay that we are aware of before we dispatch your purchase we will offer you the option to cancel your order or to receive a refund.

Tracking your order

We will send you an email after your order has been shipped. In this email you will find a tracking code that allows you to track your order online.

If you are not at home

If you are not at home at the time of delivery, the courier will leave a note indicating that a second delivery attempt will be made the following working day. Should you not be in on the second delivery attempt, you will also be notified in writing and asked to make an appointment with the courier to pick up your order.